At Dresior, we are committed to providing a secure, transparent, and hassle-free checkout experience. This Payment Policy outlines the methods of payment we accept, how your payment information is handled, and what to expect during the checkout process.
1. Accepted Payment Methods
We accept the following payment options:
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Major credit and debit cards (Visa, Mastercard, American Express, Discover)
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PayPal
All payments are processed in USD (United States Dollar).
2. Secure Payment Processing
Your privacy and security are extremely important to us. All transactions on our website are encrypted and processed via secure, PCI-compliant payment gateways.
We do not store or share your payment information at any time.
Our website is SSL-secured (HTTPS), ensuring that all data entered at checkout is protected.
3. Billing Information
Please ensure that your billing information (name, address, card details) is entered accurately to avoid payment issues or delays in processing.
Dresior is not responsible for failed transactions due to incorrect billing information or declined cards.
4. Payment Confirmation
After placing your order, you will receive a confirmation email that includes:
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Your order number
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A summary of your purchase
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The total amount charged
If you do not receive a confirmation email within 24 hours, please contact our support team at support@dresior.com.
5. Payment Failures & Errors
If your payment fails at checkout:
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Double-check your card details and billing address
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Try an alternative payment method (e.g., PayPal)
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Contact your bank or card provider to resolve potential issues
Still having trouble? Contact our support team for assistance.
6. Refunds & Reversals
Refunds are issued in accordance with our Refund Policy.
Approved refunds will be returned to your original payment method and typically appear within 5–10 business days, depending on your bank or provider.
We do not issue refunds to alternative payment methods or in cash.
7. Taxes, Customs & Import Duties
All prices displayed on our website are in USD and do not include applicable taxes or import fees.
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U.S. Orders: Any required sales taxes will be calculated at checkout.
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International Orders: You may be charged customs duties or import taxes by your local authorities. These fees are the responsibility of the buyer.
8. When Will I Be Charged?
Your payment method will be charged immediately when your order is placed.
You will receive an order confirmation email once the payment has been successfully processed.
9. Currency & Exchange Rates
All prices are listed in U.S. Dollars (USD).
If you are purchasing from outside the U.S., your card issuer or payment provider may apply exchange rates or international transaction fees. Dresior is not responsible for these additional charges.
10. Contact Us
If you have any questions about your payment, billing issues, or refunds, please reach out to us:
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Email: support@dresior.com
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Phone: +1 (305) 800-9799
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Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)