About Us

Dresior is a transparent, made-to-order online brand specializing in custom-printed apparel, accessories, and home décor. Every product is created only after an order is placed — we do not hold bulk inventory or operate physical retail stores.

Our Business Structure

  • Legal entity and registration: United Kingdom
    Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Customer support operations: United States
  • Production and fulfillment partners: Trusted facilities in Vietnam, China, and Mexico

This global structure allows us to deliver high-quality, personalized products worldwide while maintaining fair pricing and operational efficiency.

How Your Order Is Fulfilled

All items are produced on demand:

  1. You place your order on Dresior.com.
  2. The design is sent to the most suitable production partner based on product type and delivery location.
  3. The item is printed, assembled (if required), quality-checked, and packaged.
  4. It is shipped via reliable carriers (USPS, YunExpress, Yanwen, DHL, or local postal services).
  5. You receive a tracking number via email and can monitor delivery.

Due to the custom nature of print-on-demand production, minor variations in color, print placement, or sizing (±3 cm) may occur. These are normal and disclosed in our product descriptions.

Our Commitment to Transparency and Trust

We believe customers deserve clear, honest information:

  • Accurate timelines — production (5–7 business days) and shipping estimates are shown before checkout and detailed in our Shipping Policy.
  • No hidden fees — all costs (product price, shipping, applicable taxes) are displayed during checkout.
  • Clear policies — comprehensive Shipping, Refund & Return, Privacy, and Terms of Service pages explain every aspect of your order.
  • Secure payments — processed through Stripe and PayPal with full SSL encryption.

If an item arrives damaged, defective, or incorrect, we will promptly provide a replacement or full refund in accordance with our Refund Policy.

Our Core Values

  • Transparency — open information about our business model, locations, and fulfillment process
  • Quality & consistency — ongoing monitoring with experienced manufacturing partners
  • Customer respect — honest communication and fair resolution of issues
  • Responsible production — made-to-order approach reduces waste and overproduction

Contact Us

We’re here to help with any questions about orders, products, or policies:

  • Email: support@dresior.com
  • Phone: +1 (305) 800-9799
  • Support hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
  • Registered office (UK):
    71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • US correspondence address:
    406 North St, Healdsburg, CA 95448, United States

Last updated: January 01, 2026